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https://www.bunnings.com.au/philips-40w-rangehood-globe-e14_p4340257
Q- Do we have a troubleshooting guide for the Solifiore lamps?
A- Please see below general troubleshooting guide:
The lights should be plugged directly into a GPO [General Power Outlet]. Where possible especially for the Solifiore we should try and avoid plugging these into double adapters/powerboards/extension cords as the controller is sensitive and fluctuations in power can affect the stability of this.
If your lamps begin to flicker, turn them off from the wall switch, wait 30 seconds for the power to discharge and turn them back on. This will reset the controller and touch dimming system.
Q- Is the Solifiore pendant lamp available for sale?
A- Yes, the Solifiore pendant lamp is available for sale, please advise any customer who is interested in purchasing that these must be installed by a certified electrician.