...
As part of the Spring Sale 2024, we are transitioning to drain-through foam for the entire Quay range.
Important Note for Customer Service/KSC:
When placing orders, CS/KSC must check the ECN (Engineering Change Notice) to determine the change date/production week. Do not order drain-through fabric for non-drain-through frames (older frames), even though the option is available on the SAP portal. The use of drain-through fabric on old frames, which were built with indoor foam, will result in damage, including potential mould, rust, and structural issues over time.
...
Design Features
Feature | Benefit |
|---|---|
Wrap-Around Form (Armed Chair) | Full support for back and arms |
Armless Design | Compact and space-efficient, offering easy movement |
Removable Seat Cushion | Hooks onto the seat frame for stability, designed for outdoor use with confidence |
Stackable Design | Chairs can be stacked for easy storage (seat cushions removed) |
...
Refer to KING Outdoor Warranty Guide for details.
Important Note for Customer Service/KSC:
When placing orders, CS/KSC must check the ECN (Engineering Change Notice) to determine the change date/production week. Do not order drain-through fabric for non-drain-through frames (older frames), even though the option is available on the SAP portal. The use of drain-through fabric on old frames, which were built with indoor foam, will result in damage, including potential mould, rust, and structural issues over time.
...
Lead Time
Standard GL lead time applies.
...