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1.3 Please note that each Warranty is specific to a product or a component of a product. Please note the exclusions to this Warranty that are listed in this document and the specific exclusions for each specific product and component warranty listed in the below table.
| Products/Components | Warranty Period from date of delivery | Specific Exclusions |
| Indoor products manufactured by King | ||
Steel or alloy frames | 25 years | Components and products used for commercial purposes. | |
Sofa accessories for indoor products | 2 years | Electrical accessories. Components and products used for commercial purposes. | |
Electrical accessories for indoor products | 1 year (12 months) | Components and products used for commercial purposes. | |
Other components of indoor products (including foam, feather and fibre fillings, suspension, springs, mechanisms (including sofa & storage bed mechanisms), hydraulics, zippers, touch fasteners and legs)
| 15 years according to Pro Rata Schedule: *Year 0-1 Free *Year 1-2 Free *Year 2-3 25% *Year 3-4 31% *Year 4-5 37% *Year 5-6 42% *Year 6-7 48% *Year 7-8 54% *Year 8-9 60% *Year 9-10 66% *Year 10-11 72% *Year 11-12 77% *Year 12-13 83% *Year 13-14 89% *Year 14-15 95% *Percentage of retail replacement cost. e.g. Replacement of a defective $100 part during year 3 would cost the purchaser $25. House calls and transport costs are charged to the purchaser at Standard King rates. | Electrical and motion components. Components and products used for commercial purposes. | |
King Leather and King Fabric components of indoor products
| 5 years according to Pro Rata Schedule: *Year 0-1 Free *Year 1-2 Free *Year 2-3 25% *Year 3-4 31% *Year 4-5 37% *Percentage of retail replacement cost. e.g. Replacement of a defective $100 part during year 3 would cost the purchaser $25. House calls and transport costs are charged to the purchaser at Standard King rates. |
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Outdoor products manufactured by King | |||
Steel or alloy frames* (Including warranty against structural defects)
| 5 years | Components and products used for commercial purposes.
Surface corrosion of steel furniture and parts, including stainless steel, as a result of direct use in harsh seafront locations or in a confined, chlorinated environment.
| |
Coating and Surface | 5 Years | Minor corrosion spots at the weld joins.
Surface corrosion originating from, scratches or abrasions that result from general wear and tear and which cannot be removed via standard cleaning and maintenance processes.
Any occurrence of any detritus, organic or man-made matter settling on the product surface.
Tea staining on stainless steel product surface. | |
Components of outdoor products (including but not limited to King Fabrics*, foam, feather and fibre fillings, suspension, springs, mechanisms (including storage base mechanisms), zippers, touch fasteners, legs and outdoor accessories).
| 2 years | Electrical and motion components. Components and products used for commercial purposes. | |
Accessories for outdoor products and Weatherguard covers | 2 years | Electrical and motion components. Components and products used for commercial purposes. | |
10. | King Rope | 5 years | Electrical and motion components. Components and products used for commercial purposes. |
11. | ‘Sunbrella’ upholstery, specialty fabrics and decorative shade fabrics solely from the ‘Sunbrella Upholstery Fabrics’ collection. This includes Deluxe Shade cloth fabric which may be specified for the King Cabana. | 5 years | Electrical and motion components. Any other parts of products. Any other fabric range of King Living products. |
12. | Standard (not Deluxe) shade cloth fabric which may be specified for the King Cabana.
| 1 year | Components and products which are deployed for commercial (not personal) use.
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Electronics and motion components | |||
13. | Electronics and motion components of all King Living branded products. | 2 years | Components and products used for commercial purposes. |
14. | Electronics and motion components of all King branded products (on purchase of a 3 Year Extended Warranty)*
*For the 3 Year Extended Warranty, please note that the specific conditions specified at the end of this table apply. | 5 years (total of the above 2-year warranty plus 3 Year Extended Warranty). | Only available on purchase of a 3 Year Extended Warranty at the time of purchase of these products.
Components and products used for commercial purposes. |
Other products | |||
15. | Sleep+ products (excluding Fit Cover) | 15 years according to Pro Rata Schedule: *Year 0-1 Free *Year 1-2 Free *Year 2-3 25% *Year 3-4 31% *Year 4-5 37% *Year 5-6 42% *Year 6-7 48% *Year 7-8 54% *Year 8-9 60% *Year 9-10 66% *Year 10-11 72% *Year 11-12 77% *Year 12-13 83% *Year 13-14 89% *Year 14-15 95% *Percentage of retail replacement cost. e.g. Replacement of a defective $100 part during year 3 would cost the purchaser $25. House calls and transport costs are charged to the purchaser at Standard King rates. | Electrical and motion components. Components and products used for commercial purposes. |
16. | Fit Cover | 2 years | Components and products used for commercial purposes. |
17. | Case Goods & King bedroom, dining room, living room and furnishing products | 2 years | Components and products used for commercial purposes. Any other range of King products. |
18. | King lighting products | 1 year | Components and products used for commercial purposes. Lightbulbs: King may, at its discretion, provide lightbulbs together with a product, but lightbulbs are not included in or covered by this Warranty. |
19. | Rugs by King | 2 years | Components and products used for commercial purposes. Any other range of King products. |
20. | Canopy fabric on Umbrellas (Whitehaven + Hyams)
| 5 years | Components and products deployed for commercial (not personal) use.
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21. | Frame on Umbrellas (Whitehaven + Hyams)
| 2 years | Products deployed for commercial (not personal) use.
Electrical and motion components.
Surface corrosion of steel parts, including stainless steel, as a result of direct use in harsh seafront locations or in a confined, chlorinated environment.
Surface corrosion originating from, scratches or abrasions that result from general wear and tear and which cannot be removed via standard cleaning and maintenance processes.
Any occurrence of any detritus, organic or man-made matter settling on the product surface.
Tea staining on stainless steel product surface. |
22. | Pool Float (limited to fabric cover, inner core and electric pump)
| 1 year | Components and products deployed for commercial (not personal) use.
Fading of colours due to general wear and tear, direct sunlight and/or use in harsh seafront locations or a harsh chlorinated environment
Any occurrence of any detritus, organic or man-made matter settling on the product surface.
Any other parts of the product. |
Products deployed for Commercial Purposes (not used for personal, household or domestic use) | |||
23. | Steel or alloy frames
(This Warranty applies where the products and components are used for commercial purposes). | 5 years | Electrical and motion components.
This Warranty does not apply to any King products purchased and used for personal, household or domestic use by the purchaser.
If you are purchasing a King product for personal, household or domestic use, then warranties listed 1 to 22 above may apply. |
24. | Other components (including King Leathers and King Fabrics*, foam, feather and fibre fillings, suspension, springs, mechanisms (including sofa bed and storage bed mechanisms), zippers, touch fasteners, and legs but excluding electrical components).
(This Warranty applies where the products and components are used for commercial purposes).
| 1 year (12 months) | Electrical and motion components.
This Warranty does not apply to any King products purchased and used for personal, household or domestic use by the purchaser.
If you are purchasing a King product for personal, household or domestic use then warranties listed 1 to 11 above may apply. |
2 Three (3) YEAR EXTENDED WARRANTY TERMS AND CONDITIONS
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