...
A - Before any low PH level cleaners are used, we suggest you blot, blot and blot some more until there is no liquid left. Add water and blot again. Keep repeating this process and the stain will reduce. Never scrub a stain. We always recommend you call a professional to give you the best chance of minimising any damage.
Cleaning Guide PDF
| View file | ||
|---|---|---|
|
Q - How do you clean a wool rug?
A - New Zealand wool is a renewable natural fibre with outstanding stain resistance qualities. We use only the finest NZ wool available. No harsh chemicals cleaners to be used, add water and with a small clean white cloth blot until the spill has been reduced. We always recommend after this first stage that you call a professional cleaner to minimise any damage.
Cleaning Guide PDF
| View file | ||
|---|---|---|
|
Q - How do you clean an artsilk /viscose rug?
A - Viscose is a yarn that looks and feels like silk and is made from a refined timber pulp and features a beautiful natural lustre. Viscose can be treated the same way as wool by neutralising the cause of the stain before attempting to clean. A professional clean is always recommended to minimise any damage. Also please note that over time viscose fibres will sprout up after vacuuming, do not pull the fibres directly out. Trim the viscose with scissors.
Cleaning Guide PDF
| View file | ||
|---|---|---|
|
Q - How to clean Belgian Linen?
A - Belgian Linen is a natural renewable fibre extracted from the flax plant. This fibre can also be cared for in the same way as your Viscose and NZ wool rug. A professional cleaner is always recommended to minimise any damage.
Cleaning Guide PDF
| View file | ||
|---|---|---|
|
Q - How is my King rug made?
...
A - Animal urine is very acidic and must be removed ASAP. Immediately, blot the stain, removing as much liquid as possible. We recommend you call a professional cleaner to give you the best chance of minimising the damage.
Cleaning Guide PDF
| View file | ||
|---|---|---|
|
Q - Where is my King rug made?
...